2 stars (Just call me a Fool) - I don't know why, but I ended up purchasing both Nero 7 and Creator 8.0
At first it was because Nero 7 had so many problems out the door. I normally prefer Nero, as I have Nero 5, but after all the trouble, I forked out more money for Roxio, even though I had problems with it in the past. At first I was surprised, with all the new feature. Though to be honest, most of the new features were already in Nero 6, but I never had Nero 6. :-)
But then when it came to actually using the Roxio software, I started having flashbacks to Creator 4 and 5 that were just nightmares. And which Roxio never properly fixed, and when they did fix it they charged me for it. That's why I went to Nero 5 to begin with. After trying to get Roxio support to help me resolve the issue, which they were never able to do and kept saying the problem was with my computer, I gave up. Well, to be honest Nero came out with an update to Nero 7 so I thought I would give them another try. And I'm glad I did, as they did resolve almost all the issues they were having, though they still have few to resolve. But this brings back my faith in Nero.
Now lets see how long Roxio takes to resolve their issues.
John
5 stars (Excellent Features) - This software hasn an astonishing array of features. In this version they have achieved the seemingly contradictory goal of making things both easier to use & richer in terms of features. For ex. slide show creation can't be easier via the wizard but at the end of the wizard if you want to tweak the slide show more, you can click a button to export it to another applicaiton to edit to your heart's content. They do this disc labels, DVDs, music discks photo projects and probably other areas. I've seen nothing like it elsewhere.
5 stars (Unbelievable customer service) - Roxio EMC 8 was the stem of all my issues with the drive read errors and system hanging during shutdown. Don't get me wrong, I love the product if it would work. It blows Nero 7 away, but I cannot live with those 2 issues. Imageburn (3rd party product) and EAC won't work after installation and my systems locks during shutdown where I have to hard power off to reset. Even Windows Explorer locked up simply trying to view the contents of my DVD drive. Uninstalling the EMC 8 solved all issues I was having. It has been a frustrating 24 hours as I thought my system committed suicide and I rebuilt the Windows XP installation with a clean format. Same issues after on a clean system after EMC 8 install. I almost bought a new computer thinking it was the machine.
However, I posted a message on their forums and one of their tech support dev guys called me out of the blue. The issue ended up being related to my PC-Cillin AV and he was able to get things working after in depth troubleshooting. Wow, wish all companies had support like Roxio!!! I never asked for this kind of help and they took it to the max. I highly recommend their products.
Thanks Patrick! |
