1 stars (Poor Customer Service) - The software hangs up when trying to scan a file. Repeated attempts to get help from tech support resulted only in a string of emails that asked me the same questions over and over.
5 stars (easy to use, works great) - I have used Panda Titanium for the past two years at our small office with 11 PC's. You really can install it and forget about it. Works great and runs invisibly without slowing down your PC. I've used Norton, McAfee, PC-cillin and others in the past and Panda beats all of them by miles.
5 stars (Better than McAffeeor Norton) - I have been using Panda for the past 4 years with none of the incidents described inthe bad reviews. Quite the contrary, Norton and McAfee are so bloated that they will slow down or cause confilcts more often. I use this software on my desktop, a 3GHz XP Pro system running DSL thru a Linksys firewall/router, running ZoneAlarm (free edition) as a software firewall. I also use this on my 2 show laptops (I do computer work for meetings and conferences) both Gateways running XP Pro, and my wife's laptop running Windows Me (soon to be upgraded) all without incident. I have NEVER caught a virus or trojan or worm since running Panda. Also, as I need to shut off all TSR programs (terminate and stay resident) and other unnecessary background software while running a show to make the computer more efficient, Panda is easily shut off, whereas McAfee will turn itself back on randomly after you turn it off, and Norton's bloatware (look in the system startup and see just how many programs it loads. Astonishing!) is near impossible to turn off.
I've never needed tech support from Panda, so I can't speak on that aspect. I do freelance tech support building, configuring and repairing PCs and have found that most problems stem from downloading 'free' (beware of anything 'free') software that installs spyware and adware (I use both Spybot and Adaware), and having lots of TSRs, especially unnecessary ones, like Quicktime and Real Player, and not keeping the system clean and updated. Learn how to get rid of these and tighten up your system no matter what antivirus you use. |
