1 stars (Lost Data & Synchronization Did not work) - If you have remote salespeople, do not use this software. The synchronization was totally off with hdq number of records different from remote number of records. What broke the camels back is when we lost the data from a major account, it was the record with the most data. We have converted to an online ASP CRM product and have had no problems. We spent too much time with technology rather than selling. The ASP online product allows us to spend more time selling and it is easier to use.
1 stars (Not the latest Version) - I just bought GoldMine. This version is 6.5 but the latest version is 6.7. GoldMine requires you to pay extra to get that. Given that Amazon advertises this as "newest version" this seems pretty bogus.
5 stars (very good package for knowledgeable PC users) - Get this product if you're a savvy PC user. Then, you'll be amazed at it's functionality. If you half-the-time can't figure out how to make your PC work, then don't get this progranm as it will blow you away. Simple fact--the more powerful the software, the more knowledgeable the user must be to harvest the functionality and this is one powerful package. I run a mutil-million dollar company with it and used it when there was just one employee. So it's grown with the needs of a rapidly growing company. Other people that wrote reviews here complained about the support. If you need lots of support, again--this is not the package for you anyway. Their support is not good but who cares--can you read a manual? They have trained consultants throughout the US if you do need face to face support or customization. |
