| 5 stars (Handy and Useful, but pricey) - This book is a concise reference for use by practitioners and those on the shop floor. I use it daily in our one square mile manufacturing complex. Our people understand the tools with help of the illustrations. The how to use the tools is clear. Sure some may be overwhelmed by the statistical detail; however, the graphs are useful in showing folks what we as a team are working towards. At only 265 pages, this spiral book is pricey, but that's expected from the millionaires of the Six Sigma Academy. ASQ's entries into this segment pale in comparison. Overall, I use it in any public course offering I teach. Keep it simple! |
